Listed below are just a few of the many reviews we have received over the years. We pride ourselves in providing the best mattress and bedding products with our unparalleled customer service. If you should ever have a concern with our products or service, please let us know immediately and we will do everything possible to make it right.
We would like to thank you for the outstanding customer service we received from Salinas Mattress Company. We are very delighted to have had the pleasure of working with you on our purchase of two mattresses, one box spring and one bunkie board.Your professional and courteous attitude, expert knowledge, and patience in handling our specific needs were critical to our complete customer satisfaction. Your expertise ensured that my family received the best products at fair and reasonable prices. We are deeply appreciative of your assistance and support; especially the fact that you and your staff went out of your way to deliver and set up our recently purchased mattress and box spring during a holiday week (Christmas). We feel like you and your staff treated our affairs with the utmost importance. In the past, we have done business with large mattress and furniture companies and felt like they were not sensitive to our needs and did not provide the quickest and most convenient solution to our problems. There is nothing like a custom mattress to suit your individual needs. Since our purchases, our 7 year old sleeps comfortably and has not complained of anymore headaches. In addition, our mattress has allowed us to sleep through the night uninterrupted and wake up refreshed with no aches and pains. We will continue our service with Salinas Mattress Company and look forward to patronizing your organization.
- Marcus and Ki'ni
I just wanted to again thank you for your terrific service! With all that we had dealt with the week before we purchased our mattress for our daughter, you answered all my questions, concerns, and then some! You truly know the meaning of "Customer Service."
- Tina and family
Thank you so much for helping me to get the "Perfect" foam. I love my new "mattress" and have been sleeping well. You were very kind, professional and helpful.
San Jose, CA
Thank you so much for your generous donation of beds to John C. (John was a victim of Hurricane Katrina) He was so excited about the quality of the beds, given his neck injury. I pray that your generosity is returned to you and your business. May you be blessed as you have so generosity blessed John and his girls.
I am writing to convey our utmost thanks and gratitude for your services in providing my 93 year-old mother with her new mattress and adjustable bed. She is absolutely ecstatic with her new purchase and has enthusiastically spoken about it every time I and my sisters have talked with her since you installed it. I know it is not customary to "tip" someone for a retail products purchase, but you went so far above and beyond what might normally be expected in this transaction that you for sure deserve an exception. Hence, Janie and I have enclosed a check as an expression of our appreciation. Thank you for your great service and focus on the needs of your customers.
Washington Crossing, PA
We love the mattress and box springs. It was exactly what we were looking for. I am glad that your quality of workmanship and materials has not gone down since the last time we bought mattresses from you. More importantly, Jeanne and I both believe that you are one of the nicest people in the world. Throughout our knowing you, we have often both commented on this. We both are impressed with nice people. In fact, we both believe that in the final analysis that is really all that matters in our lives. Certainly we have not gotten to know you on any kind of intimate basis, but what we have seen impresses us a lot.
- Rollie and Jeanne
First, let me tell you Sharon says last night was the first night since she came home from the hospital 2-months ago that she's been able to sleep the whole night through. Thank you so much. Second, I didn't even look at the bill until after you'd gone and saw you discounted the taxes entirely. That was so kind of you. We will tell everyone and anyone who asks what a great job you did for us. I really appreciate the way you do business.
Santa Cruz, CA
We are writing to inform you that we are very pleased with our mattress that you so kindly remade for us. Since we had received it back, Nancy's back doesn't bother her so much. Thanks again for the wonderful mattress and the great customer service you provide in taking care of your customers. We will definitely recommend Salinas Mattress to all our friends and acquaintances.
- Jim and Nancy
Thank you for "another" wonderful mattress! My future guests and I thank you. You do such great work; I look forward to getting another one in the future.
San Jose, CA
We wish to express our thanks for our new bedding. It has been the best decision we ever made. We both slept better and I don't wake up hurting.
- Betty and Herman
Man is my new mattress comfortable!!!!!! The tune up you gave it did the trick. Thanks again and I really appreciate the customer service you provided.
We are really enjoying our new electric adjustable bed and we are sleeping very comfortably! Wish we had done this sooner.